Privacy Policy

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

1.1 Information You Provide

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Profile picture, location, and dealer information (if applicable)
• Listing Information: Vehicle details, photos, descriptions, and pricing for listings you create
• Communication Data: Messages sent through our platform between buyers and sellers
• Payment Information: Payment details for premium services (processed securely by third-party providers)

1.2 Information Collected Automatically

• Usage Data: Pages visited, search queries, listings viewed, and features used
• Device Information: Browser type, operating system, device type, and IP address
• Cookies: Small data files stored on your device (see our Cookie Policy for details)
• Location Data: General location based on IP address for regional services

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing, maintaining, and improving our marketplace services
• Processing transactions and sending related information
• Connecting buyers with sellers and facilitating communication
• Sending service notifications, updates, and promotional content (with your consent)
• Personalizing your experience and showing relevant listings
• Detecting and preventing fraud, spam, and abuse
• Analyzing usage patterns to improve our platform
• Complying with legal obligations

3. We Do Not Sell Your Data

4. Information Sharing

We may share your information only in the following limited circumstances:

• With Other Users: Listing information is visible to potential buyers; contact details are shared only when you choose to communicate
• Service Providers: Trusted third parties who assist us in operating the platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit using SSL/TLS
• Secure storage of passwords using industry-standard hashing
• Regular security assessments and updates
• Access controls limiting employee access to personal data
• Monitoring for unauthorized access or suspicious activity

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our abilities.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format

8. Children's Privacy

AutoMarkaz is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete that information promptly.

9. International Data Transfers

Your information may be processed and stored on servers located outside of Afghanistan. By using our services, you consent to the transfer of your information to these locations. We ensure appropriate safeguards are in place to protect your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: info@automarkas.com
• Phone: +93 700 000 000
• Address: Kabul, Afghanistan

For data deletion requests, please email info@automarkas.com with the subject line "Data Deletion Request" and include your registered email address.