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Privacy Policy

Version 2.0 — in effect from September 13, 2026

This policy explains what AutoMarkas collects, why, who else sees it, and what you can ask us to do about it. We do not sell your personal information. Advertising on this site is served by Google and is only loaded if you allow advertising cookies.

Who is responsible for your information

AutoMarkas is an online vehicle marketplace serving Afghanistan. The organisation that operates it decides how and why your personal information is used, which under data protection law makes it the controller of that information.

The operator's legal name, registered address and registration details are published on our imprint page: Imprint

This policy covers automarkas.com and everything on it. It does not cover other websites you reach from our links or from an advertisement, which have their own policies.

What we collect

Information you give us

  • Account information: Your name, email address, phone number and password when you register. Passwords are stored only as a one-way hash, never as text we can read.
  • Profile information: A profile picture, your preferred language and the province or city you choose, if you add them.
  • Dealer information: If you apply for a dealer account: your business name, address, business contact details and the documents you upload to support the application.
  • Listing information: Everything you enter about a vehicle you list — details, description, price, location and photographs. A published listing is public and is visible to anyone, including search engines.
  • Messages: Messages you send to other users through the site, so that both of you keep a copy of the conversation.
  • Support and reports: What you write in the contact form or in a report about a listing, and the name, email address and phone number you give with it.

Information collected automatically

  • Usage data: Which pages and listings you open, what you search for, and which filters you use.
  • Device and connection data: Your IP address, browser, operating system and device type, which our servers and our security systems receive with every request.
  • Error reports: When something breaks, a technical report is sent to Sentry so we can fix it. We have deliberately turned off the setting that would attach your personal details to those reports.
  • Cookies and browser storage: A small number of items stored on your device, listed one by one in our Cookie Policy.

We do not collect payment card details. AutoMarkas is free to use and has no payment system.

Why we use it, and on what legal basis

Data protection law requires a lawful reason for each use of your information. Ours are:

Each purpose for which AutoMarkas uses personal information and its lawful basis
What we do it forLawful basis
Creating and running your account, and signing you inPerformance of a contract with you
Publishing your listings and showing them to buyersPerformance of a contract with you
Delivering messages between buyers and sellersPerformance of a contract with you
Verifying your email address and phone numberPerformance of a contract with you
Detecting fraud, spam and abuse, and reviewing reported listingsOur legitimate interest in keeping the marketplace safe
Keeping the service secure, limiting abuse, and diagnosing faultsOur legitimate interest in a working, secure service
Measuring how the site is used so we can improve itYour consent, given through the cookie banner
Showing advertising, including personalised advertisingYour consent, given through the cookie banner
Meeting legal obligations and answering lawful requests from authoritiesCompliance with a legal obligation

Where we rely on your consent you can withdraw it at any time, and where we rely on our legitimate interests you can object — see "Your rights" below.

Advertising and Google AdSense

AutoMarkas is funded by advertising. We use Google AdSense to select and display the ads you see on this site.

Third-party vendors, including Google, use cookies to serve ads based on your earlier visits to AutoMarkas or to other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and to other sites on the internet.

Where personalised advertising is not allowed, Google may still show non-personalised ads, which are chosen from the content of the page and your approximate location rather than from your browsing history.

Google's advertising script is only loaded after you allow advertising cookies. Before you choose, and if you reject them, it is not loaded at all and no advertising cookie is set — so you will not see ads on this site.

We never give Google, or any other advertiser, your name, your email address or your phone number.

How to turn off personalised advertising

Who else sees your information

We use a small number of service providers to run AutoMarkas. They process your information on our instructions and for no purpose of their own, except where the table says otherwise.

Organisations that receive personal information from AutoMarkas and what they do with it
WhoWhat they do
Amazon Web ServicesHosting, the database, storage of listing photographs (Amazon S3), delivery of those photographs (Amazon CloudFront), our transactional email (Amazon SES) and the SMS one-time codes used for phone sign-in (Amazon SNS). Our main region is Asia Pacific (Mumbai), India.
GoogleSelecting, delivering and measuring the advertising on this site through Google AdSense, and only if you allow advertising cookies. Google acts for its own purposes as well as ours; its own privacy policy applies to what it does with the data.
SentryReceiving technical error reports so that faults can be found and fixed. Personal details are deliberately excluded from these reports.
Other users of AutoMarkasAnything you publish in a listing is public. Your phone number or email address is shown to another user only when you choose to reveal it or when you message them.
Courts, authorities and our advisersOnly where we are legally required to hand information over, or where it is needed to establish or defend a legal claim.

We do not sell your personal information, and we do not hand your name, email address or phone number to advertisers.

Some laws, including the California Consumer Privacy Act, define "selling" or "sharing" broadly enough to cover personalised advertising itself. If you do not want that, reject advertising cookies and no advertising script is loaded.

Where your information is stored

AutoMarkas runs on Amazon Web Services, and our main region is Asia Pacific (Mumbai), in India. Your information is therefore stored and processed outside Afghanistan.

Google and Sentry operate globally, so information they receive may be processed in other countries, including the United States.

Where information about someone in the European Economic Area or the United Kingdom is transferred out of those regions, we rely on the transfer mechanisms our providers make available, such as the European Commission's standard contractual clauses. We do not rely on your consent as the basis for these transfers.

How long we keep it

We keep information for as long as we need it for the purpose we collected it for. In practice that means:

How long AutoMarkas keeps each kind of information
WhatHow long
Your account and profileFor as long as your account exists. Deleting it removes or anonymises your details straight away.
Listings you publishUntil you delete the listing or ask us to. We do not currently delete inactive listings automatically.
Messages between buyers and sellersFor as long as either party's account exists, because each of you needs your own copy of the conversation.
Contact form messages and listing reportsUntil the matter is dealt with and any follow-up is finished. You can ask us to delete yours sooner.
Technical error reportsKept by Sentry under its own retention schedule.
Your cookie choice6 months, on your own device only.

Your rights

Depending on where you live, you have some or all of the following rights over the information we hold about you:

  • Access: See what information we hold about you and get a copy of it. You can download it yourself from your account settings.
  • Correction: Have information that is wrong or incomplete corrected. Most of it you can edit yourself in your account settings.
  • Deletion: Delete your account and the personal information in it. You can do this yourself from your account settings.
  • Restriction: Ask us to stop using your information while a dispute about it is being resolved.
  • Objection: Object to processing we carry out on the basis of our legitimate interests, and to any use of your information for direct marketing.
  • Portability: Get the information you gave us as a structured, commonly used, machine-readable file. The download in your account settings is that file.
  • Withdrawing consent: Withdraw a consent you gave, at any time, without having to give a reason. Withdrawing it does not undo what was done before you withdrew it.
  • Complaining: Complain to a data protection authority if you think we have got something wrong.

How to exercise them

Two of these you can do yourself, immediately, in your account settings. "Download my data" gives you one file containing everything we hold about you. "Delete my account" erases it — because that cannot be undone, we ask for your password and ask you to type your email address first.

For anything else — correcting something you cannot edit yourself, objecting to how we use your information, asking us to restrict it, or a question about any of this — write to us:

  1. Write to us from the email address on your account, so we can tell it is you.
  2. Put what you want in the subject line — for example "Data request", "Delete my account" or "Copy of my data".
  3. We reply within 30 days. If a request is complicated we will tell you within those 30 days and say how much longer we need.

Email: info@automarkas.com

Deleting your account removes your name, email address, phone number, profile picture, address, password and two-factor security keys, signs you out everywhere, and withdraws your published listings along with the contact details on them. Two things deliberately remain: messages you sent stay in the other person's conversation with your name removed, because they are that person's records too; and a de-identified shell of the account is kept so that it cannot be reopened and so that any dispute or report about it can still be dealt with.

To change or withdraw a cookie choice, use the Cookie settings link at the bottom of any page, or see our Cookie Policy

If you are in the European Economic Area or the United Kingdom, you can also complain to the data protection authority in the country where you live or work.

How we protect it

The measures we take include:

  • Encrypting everything sent between your device and our servers.
  • Storing passwords only as a one-way hash, so nobody — including us — can read them back.
  • Limiting which of our people can reach personal data, and requiring a separate sign-in for administrative access.
  • Rate limiting, abuse detection and monitoring for unusual activity.

No system is completely secure, and we cannot promise that nothing will ever go wrong. If a breach affects you and the law requires it, we will tell you.

Automated decisions

We do not make decisions about you by purely automated means that have a legal effect on you. Advertising shown to you may be selected automatically by Google when you allow advertising cookies, and listings may be ordered by relevance, but neither decides anything about your rights.

Children

AutoMarkas is not for people under 18. We do not knowingly collect information from children, and if we learn that we have, we delete it. If you believe a child has given us their information, write to us and we will remove it.

Cookies

Every cookie and every item of browser storage we use is listed, one by one, in our Cookie Policy

Changes to this policy

When we change this policy we publish the new text here and raise the version number at the top of the page. For a change that affects you significantly we will give notice on the site before it takes effect.

Contact us

For anything to do with this policy or with your information:

Our full legal identity and postal address are on the Imprint page · Contact form